Wayfinding solution provides the user with a detailed map, showing multiples floors. The touch screen functionality allows selecting the destination from the list or immediately on the map. The required location is automatically highlighted on the map and the system draws a path to the end point.
interactive detailed map of each floor with indication of shops, service points, etc.
interactive lists of destinations, sorted by categories and alphabetically as well
auxiliary information, including store description and interactive banners
search for the necessary information or destination by entering search terms
centralized data management for many terminals
path finding functionality, which shows the way to the destination point
modern, attractive touch screen interface with animation elements
a variety of evaluation tools to calculate the number of clicks for the selected product groups, brands and periods used.
sales increase for the shops as it is easier to find places and products
increase of customer satisfaction through better navigation and more information
additional revenue from placement of advertising
modern, innovative image of the mall
improvement of customer service quality through analysis of customer behavior
better customer service, since the staff is not occupied with answering commonly asked questions.